ServiceBox #1 The Best Service Business Software

General

Covid-19 Resources for the United States and Canada.

There’s good news in the fight against Covid-19. By all accounts, the curve has been flattened in North America, with some jurisdictions preparing to begin early phases of re-opening.  More than 20 vaccines are in development in different laboratories around the world, and some of them, like VIDO-Intervac in Saskatoon, Canada are poised to begin the

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Field Service Management

Meet Mystery Mike: The Man Behind the Software

Mike Schudel is one of the co-founders of ServiceBox and our chief developer, and we thought it would be fun for you to meet him. He agreed to do a sit-down, and share some things about where he comes from, why he helped create ServiceBox, and where he sees the company going. SB: Thanks for

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Field Service Management

We Can Make That Happen

The feedback we get again and again from customers who choose ServiceBox us is that they like how flexible the software is, and how it allows for customization. It’s often the point that sets us apart from competitors. But even so, occasionally a business will contact us and say “your product would be perfect for

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ServiceBox 8.0

It’s no secret that ServiceBox 8.0 was all about the Inventory. But while the guys were hard are work creating and testing and re-testing that monstrosity, we also found time for a couple other small items and fixes, and here’s some of them: 1. There is now a ‘Next Scheduled Date’ on the workorder search

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ServiceBox Inventory

You’ve been asking for it, we’ve been working on it, and now ServiceBox Inventory is a reality.  We didn’t want to unveil it until we had something we knew would seriously help you, and this Inventory mod is ready to give you a new level of control over your business: tracking capabilities from warehouse to

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Happy Customer
General

Effective Customer Service Tips

When thinking of customer service, remember that the people aspect of the business is really what it is all about. Rule #1: Think of customers as individuals. Once we think that way, we realize our business is our customer, not our product or services. Putting all the focus on the merchandise in our store, or

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