Leveraging Technology to Grow Your Plumbing Business
As a small business owner, you might be working 10 or more hours per day to keep on top of all your admin tasks, manage your employees, and satisfy your customers' needs. Doing everything on your own isn't sustainable long-term because you'll burn out, and the growth potential of your company is limited. When you start using technology, you can supercharge your business and reduce your working hours without having to spend a lot of money. Home service software like ServiceBox helps you to market your company online, communicate with your customers, and keep track of your schedule. It speeds up everyday admin processes and reduces your expenses because you don't have to hire administrative staff. Since our program is easy to use with small and big teams, your company is scalable, and you don't need to switch to a different system when you employ more people.
Digital Marketing Made Simple
If you're just starting out or you'd like to grow your business rapidly, you can't rely on customer referrals alone. Instead, you have to market your services effectively. The best way to start is to create an attractive, search engine optimized website and one to three social media profiles. Once you've got these elements in place, check your Google My Business profile to make sure it's up-to-date and attractive. ServiceBox can help you by displaying all your social media accounts and your GMB profile in one easily accessible dashboard that allows you to schedule posts and interact with followers. The program also audits your website and automatically distributes positive reviews to various sites where local customers might be looking for plumbing services. With ServiceBox, digital marketing doesn't have to be complicated or painful.
Effective Customer Communication
Many plumbers are excellent at their jobs, but they struggle to retain customers because they don't communicate effectively. As their businesses grow, they are no longer able to keep on top of all their customers' needs, so they lose out on repeat business. Home service software is a great solution because it automatically reminds business owners to reach out to regular customers and those who haven't yet paid their invoices. It also sends reminders to follow up if potential customers haven't replied to quotes. Because the program stores customer information in an easily searchable database, business owners and employees can personalize communications. This increases the company's customer service score and leads to more long-term customers.
When you start your business, you might find keeping track of your schedule easy because you only have a limited number of jobs. But as your company grows and you start to employ others to work for you, keeping all the information in your head becomes more difficult. You have to use a good system that allows you to view all your tasks and your workers' availability at a glance. Our drag-and-drop scheduler helps you to stay in control. When a new work order comes in, you simply check which of your employees are free and add the task to their schedules. They receive notifications on their phones and tablets, so they're instantly updated. This allows you to serve more customers and eliminates scheduling mistakes.
If you're no longer able to complete all your admin tasks yourself, you either have to hire someone to do them for you or purchase software. Implementing software will help you reduce book keeping expenses. You can use this money to market and grow your business or to hire a technical employee, so you can expand faster.
Easily Scalable Business Model
Typically, businesses that don't use home service software stop expanding once they have three to five employees. This is because it's very hard to keep track of a large number of workers and customers without a good system. By getting ServiceBox, you future-proof your business and make it more scalable. Our software works very well for small businesses with three to ten employees, but it can also manage larger teams. If you have many employees, you can organize them into groups in the scheduler. Each of these teams can then be managed separately. Because ServiceBox is so versatile, it can adapt to your company's changing needs, and you don't need to switch to a different system once your company has expanded.
How to Start Using Plumber Business Software
Although plumbing software isn't free, it's much cheaper than hiring admin staff. To get started, browse through our website to find out what ServiceBox can do. Then, send us a message or give us a call to start your free demo. When you reach out, we'll explain more about our software, and you can tell us which combination of features you need. If you decide that ServiceBox is right for you, we'll put together a customized plan that meets your needs. Then, we schedule a one-to-one screen share orientation with your administrators. Once they understand how the program works, we provide team training for all your employees. That way, you don't have to worry about teaching your workers how to use ServiceBox. Are you ready to grow your plumbing business? Are you sick of spending hours every day completing admin tasks? If so, plumber business software is an essential tool for you. Get in touch with us at ServiceBox to learn more about our program's features. Our plans are affordable, and they can be customized, so you're sure to find something that suits you.