Service Dispatching Made Easy

Job Scheduling and Dispatch Software To Keep Your Team Moving and Customers Happy

Say goodbye to individual texts between techs, wasted admin hours, and time-consuming paper schedules. With ServiceBox, you’ll know where your staff are at all times without the spreadsheets and whiteboards. Our clear, consistent dispatch mechanics minimize confusion and maximize billable hours.

Recent Awards

Schedule & Manage Capacity in Minutes, Not Hours

Our drag-and-drop scheduler is as easy as A-B-C: Drag work orders into time slots in the calendar to create a life-simplifying visual for admins.
Dispatcher Mode: Dropping the work orders onto the calendar automatically dispatches the jobsite and workorder info to your techs’ mobile devices.
Techs know where they need to be and what they need to do.
View the current capacity at a glance so you can schedule appointments to optimize your techs’ time.
Have a large team? Make the scheduler easy to use by assigning techs to small teams.
Consult our built-in GPS tracking to dispatch the closest techs to emergency jobs.
A screenshot of ServiceBox's dashboard.

Designed For Success in The Field

All The Scheduling & Dispatching Features Your Business Needs

Using their mobile devices, your field staff can receive instant job assignments and route updates while office staff can track technician locations and adjust schedules in real-time, eliminating confusion, reducing travel time, and ensuring no customer gets left behind.

Cloud-based software allows admins and techs to see schedule changes and updates instantly, keeping everyone on the same page.
Admins drag and drop jobs onto technician calendars to automatically send dispatch details, customer info, and directions straight to their phones. Easy!
Automated scheduling features to set up recurring service appointments that generate and assign themselves based on your preferred intervals and available technicians.
Techs in the field can update their status, request schedule changes, and communicate delays directly through the app without a single phone call to dispatch.

ServiceBox Makes Dispatch Management Simple

ServiceBox is full of tools that efficiently create files for specific customers and job sites, track jobs and inventory, schedule and dispatch staff, accurately record billable hours, receive immediate payments, and easily send information into your accounting software without painful data entry. All that, and so much more.

Integrations That Fit Your Electrical Business

With ServiceBox, you can effortlessly integrate with powerhouse accounting platforms like QuickBooks Desktop, Sage 50, Sage 300 and QuickBooks Online, ensuring your invoicing and billing are synchronized and managed with ease.

Embrace the power of streamlined financial management, where ServiceBox updates invoice statuses automatically, freeing you up to focus on what you do best—delivering exceptional service to your clients.

Designed For Success Across Your Entire Business

We work closely with field service companies to make sure ServiceBox is suited perfectly for your way of doing things - this involves the ability to customize your workflows and processes in the ServiceBox software, and to request new features to be built.

Our Latest Reviews

5 etoiles trustpilotIcone Google Review

“The ability to add pictures to invoices. The navigating of the site is amazing. Easy to teach and we were able to develop a manual quickly. Easy to identify which work orders are not complete or require invoicing. Customer database is easy to search.”

Cody H.
Capterra.com
5 etoiles trustpilotIcone Google Review

“I like the scheduler, how it keeps me on track. It works well for tracking projects in progress, what’s been invoiced, and what hasn’t. It lets me easily convert estimates to work order and further to invoices.”

Malcolm B.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

“Much more user friendly than other apps of the same design. I like that the jobs are easily navigated and that all information is conveniently stored under one job…all future maintenance is able to seethe stuff inputted by the last user.”

Lucas K.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

“My overall experience has been great, & a great program with a great team behind it, and I tell all my colleagues about it all the time. I needed a very simplified and intense work order management system to fully automate everything.”

Ahmad A.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

“The ease of use is the best. So easy to create and track work orders. The job costing feature is awesome saves us so much time. The time tracker is awesome as well. When it's time for payroll everything is there.”

Lynn C.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

“It’s great to use with the HVAC and plumbing business. I love how easy the program is to use, you can jump right into it! Also, I like how it is very customizable to the company so any company can make it their own.”

Kasja W.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

“ServiceBox has changed the way I schedule! It is easy to use, keeps us organized, and is very reliable. I operate a cleaning business…I run multiple crews, and it is so easy to make changes on the fly.”

Christie B.
G2.com
5 etoiles trustpilot
5/5
Icone Google Review

“My job became so much easier since I started using ServiceBox. I love that I can do invoicing at the same time as checking the time cards. Now it only takes me 1 day to get the invoicing done where it used to take me 2 months sometimes.”

Corrina K.
G2.com
5 etoiles trustpilot
5/5
Icone Google Review

"Amazing business tool, it saves a lot of administration time helping me focus on core business. The launch of their recent app is great, customer support is very responsive and helpful.”

Curtis B.
G2.com
5 etoiles trustpilot
5/5
Icone Google Review

“Makes timesheets easy to manage, easy to find job descriptions and leave notes for the next person to use!”

Clayton S.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

“One of the best web apps I’ve used! ServiceBox is super easy to use. User-friendly layout and great customer support. Recommend to all businesses.”

Cejay C.
Full Throttle
5 etoiles trustpilot
5/5
Icone Google Review

"Seamless client scheduling, work order tracking, quoting and invoicing in one place! I like the seamless system for tracking all work done on each piece of equipment and easily reference previous work and recommended work for each job site and piece of equipment.”

Katie S.
One Degree HVAC
5 etoiles trustpilot
5/5
Icone Google Review

“ServiceBox has helped us streamline our company to perform our jobs more efficiently. It has great functionality and allows us to run our company all from one software. It allows our technicians the ability to access the job site information that they require.”

Kelsey
Momentum HVAC Services
5 etoiles trustpilot
5/5
Icone Google Review

“Great software for our small refrigeration company. ServiceBox is incredibly responsive to questions or requested changes. The software is also simple and intuitive for users.”

Mari Ann R.
Mercury Refrigeration
5 etoiles trustpilot
5/5
Icone Google Review

"Amazing system! Since implementing it in our business, our sales and admin team have saved countless hours of time thanks to Service Box."

Curtis B.
GlossWorks Concrete Polishing Inc.
5 etoiles trustpilot
5/5
Icone Google Review

“Best service software. I typically don't review products online, but I feel that Servicebox has been one of the best investments our business has made to date…has streamlined our business and reduced admin time by a significant amount.”

Dustin L.
Reliatech HVAC Inc.
5 etoiles trustpilot
5/5
Icone Google Review

“Excellent in person help which went beyond what we expected. We love the ease of use and integration with the accounting software used by our company.”

Gero W.
Apex Plumbing & Heating
5 etoiles trustpilot
5/5
Icone Google Review

“Great product. Efficiency of payroll, invoices and collections have significantly increased.”

Jeff L.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

“You are light years ahead of your competition. So happy we partnered with you.”

Colette
JNR Refrigeration
5 etoiles trustpilot
5/5
Icone Google Review

"ServiceBox Is Amazing. The ability to operate on a very large scale efficiently and effectively utilizing the advanced features ServiceBox offers that most other systems don't even have, or aren't as streamlined as ServiceBox makes it."

Benjamin S.
Capterra.com
5 etoiles trustpilot
5/5
Icone Google Review

"Easy to manage time and material…all forms are linked to the job site so we don't waste time entering the same info multiple times. With ServiceBox more time is spent working and less time on paperwork.”

Brendan K.
Aqua Temp
5 etoiles trustpilot
5/5
Icone Google Review

“Great software. It has basically everything we need to make our business flow perfectly. The mobile app is great for on the road.”

Amy
Southern Comfort HVAC Inc.
5 etoiles trustpilot
5/5
Icone Google Review

“Great software. It has basically everything we need to make our business flow perfectly. The mobile app is great for on the road.”

Adam
Paradise LeisureScapes

Other Features from ServiceBox for Your Business's Success

Explore All Features

Frequently Asked Questions

Why use scheduling & dispatch software?

Coordinating field technicians without proper scheduling and dispatch software means constant phone calls, confused crews, and frustrated customers wondering where their service tech is. Scheduling and dispatch software eliminates the daily scramble by giving you real-time visibility of who's where, instant communication with your field team, and the ability to adjust schedules on the fly.

The result? No more double-bookings, reduced travel time between jobs, and technicians who always know where they're going next.

How is ServiceBox Different?

Most scheduling software forces you to learn complex systems just to assign a simple job. ServiceBox makes dispatch as easy as dragging and dropping – literally. Our drag-and-drop scheduling instantly sends all job details, customer info, and directions straight to your technician's phone.

While other systems require multiple screens and steps, ServiceBox handles recurring appointments automatically and keeps your entire team connected through real-time dispatching and updates that work whether you're in the office or on the road.

What industries does ServiceBox work with?

ServiceBox scheduling and dispatch features are built specifically for field service businesses like HVAC, electrical, plumbing, and maintenance contractors. Whether you're running emergency service calls, managing recurring maintenance routes, or coordinating multi-stop installation projects, our scheduling tools handle the complexity while keeping it simple for your team.

From solo operators managing their own calendar to larger companies dispatching dozens of technicians daily, ServiceBox scales to fit any field service operation.

No Surprises & Priced According To Your Needs

Our customers love the affordability and flexibility of our software. ServiceBox is priced to ensure you see a return on your investment. We have pricing options that align with your needs; whether you’re a one-person service business or manage a large team in the field.