About ServiceBox

Field service management software built for commercial service contractors.

ServiceBox is field service management software for commercial HVAC, plumbing, electrical and multi-trade contractors. It connects customer and job-site records, equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs in one workflow.

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Why ServiceBox exists

Commercial field service depends on connected customer, site, equipment and work history.

ServiceBox is designed around the way commercial contractors operate: customers can have multiple job sites; job sites contain equipment; equipment carries service history; and work moves from scheduling and work orders through technician time, materials, purchasing, invoicing and accounting handoffs.

01

Connected context

The next person should not have to rediscover what the last person already knew.

02

Practical depth

Enough structure for commercial growth without forcing an enterprise operating model.

03

Human implementation

Configuration and training built around the roles that do the work.

Our operating belief

Software earns trust at the handoffs.

Customer → job site → equipment → work order → invoice. ServiceBox keeps those relationships connected so office and field teams can work from the same operational record.

Office to field

Send the site, asset, history and scope—not just an address.

Field to office

Return time, materials, notes, photos and forms in one record.

Operations to accounting

Review, map and test the handoff before expecting automation.

Built For Canada

Canadian-built software for the contractors who keep work moving.

ServiceBox is Built For Canada, shaped around the day-to-day realities of commercial service businesses. That means workflows built for customer sites, equipment history, recurring service, field teams, invoicing and Canadian accounting—not a generic US-first system your team has to work around.

See why ServiceBox is Built For Canada →
Canadian commercial contractor using ServiceBox on a job site

Built here. Proven in the field.

From commercial HVAC and plumbing to electrical and multi-trade teams, ServiceBox connects the full service workflow while supporting Canadian needs like Sage 50 Canada handoffs and human implementation support.

Real commercial service workflows

See why contractors choose ServiceBox through the results they achieved.

These customer stories and reviews show what changes when scheduling, field work, customer history, billing and accounting operate as one connected workflow.

Validated by ServiceBox customers

What commercial service teams say about ServiceBox.

★★★★★4.3 out of 5168 reviews on Capterra
★★★★★5-star review
“I love that everything is in one location & we've gone completely paperless.”
★★★★★5-star review
“It has proven easy for our Technicians and Admin team to utilize and our Customers get a great end product too.”
★★★★★5-star review

ServiceBox is easy to use, highly configurable and supported by a friendly team that continues to check in.

Capterra and Software Advice share a Gartner Digital Markets review pool, so their review counts are not combined. Summarized reviews are clearly labelled.

No generic product tour

See your real workflow in ServiceBox.

Bring one live job, recurring service agreement or project example and see how it would move through ServiceBox.

Show us your workflow →