Connected context
The next person should not have to rediscover what the last person already knew.
About ServiceBox
ServiceBox is field service management software for commercial HVAC, plumbing, electrical and multi-trade contractors. It connects customer and job-site records, equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs in one workflow.
Book a workflow demoWhy ServiceBox exists
ServiceBox is designed around the way commercial contractors operate: customers can have multiple job sites; job sites contain equipment; equipment carries service history; and work moves from scheduling and work orders through technician time, materials, purchasing, invoicing and accounting handoffs.
The next person should not have to rediscover what the last person already knew.
Enough structure for commercial growth without forcing an enterprise operating model.
Configuration and training built around the roles that do the work.
Our operating belief
Customer → job site → equipment → work order → invoice. ServiceBox keeps those relationships connected so office and field teams can work from the same operational record.
Send the site, asset, history and scope—not just an address.
Return time, materials, notes, photos and forms in one record.
Review, map and test the handoff before expecting automation.
Built For Canada
ServiceBox is Built For Canada, shaped around the day-to-day realities of commercial service businesses. That means workflows built for customer sites, equipment history, recurring service, field teams, invoicing and Canadian accounting—not a generic US-first system your team has to work around.
See why ServiceBox is Built For Canada →.webp)
From commercial HVAC and plumbing to electrical and multi-trade teams, ServiceBox connects the full service workflow while supporting Canadian needs like Sage 50 Canada handoffs and human implementation support.
Real commercial service workflows
These customer stories and reviews show what changes when scheduling, field work, customer history, billing and accounting operate as one connected workflow.
30%
Shared scheduling, faster field-to-office information and a working Sage 50 connection helped the team coordinate daily work with greater confidence.
30+
Live scheduling, mobile work orders, time cards and field communication keep office and technicians aligned as priorities change.
3→11
The same connected platform continued supporting scheduling, work orders, customer history and quoting as the fleet grew from three to 11 trucks.
Field→Office
Technicians adopted mobile work orders with photos, notes and asset details while estimates, invoices and QuickBooks Online stayed connected.
★★★★★
“I love that everything is in one location & we've gone completely paperless.”
Lia Olmsted · Beckwith Electric
★★★★★
ServiceBox is easy to use, highly configurable and supported by a friendly team that continues to check in.
Caitlyn Barbour · Power Vac Services
Validated by ServiceBox customers
“I love that everything is in one location & we've gone completely paperless.”
“It has proven easy for our Technicians and Admin team to utilize and our Customers get a great end product too.”
ServiceBox is easy to use, highly configurable and supported by a friendly team that continues to check in.
Capterra and Software Advice share a Gartner Digital Markets review pool, so their review counts are not combined. Summarized reviews are clearly labelled.
No generic product tour
Bring one live job, recurring service agreement or project example and see how it would move through ServiceBox.