Growing Your Electrical Business in Today's Competitive Market
Electrician service software has tons of important features that can help your business with everyday business operations, time management, and employee management. When you can use service software effectively to streamline your operations, you will be able to grow your business and thrive in the future. For electricians, the most important software features that can help you grow your business include:
Providing competitive quotes is essential for attracting new and returning clients. Much of the time, new clients will be attracted to your business because you offer electrician services for a fair rate compared to other companies in your area. Likewise, your returning customers will place more trust in your business when rates for recurring work orders are predictable. The best way to provide accurate job costing is to use professional quoting software.
Safety management tools are another way you can help your business grow. Electricians are tasked with ensuring electrical work is completed safely, which can help your business gain a good reputation. When your job management software includes safety checklists that must be completed to close a work order, you can ensure each job is completed perfectly.
Electricians tend to go through a high volume of inventory throughout the year, so accurate inventory management is vital. When you can use partial automation to track inventory levels on individual field vehicles and at your warehouse, you will be able to streamline your budget, so you can devote more of your outgoing costs to growing your business.
Inventory management also ensures you can order supplies before you run out since this software has built-in reminders to reorder when supplies are low. When you can keep your inventory stocked, you will be able to keep up with work order demands.
Schedule and Dispatch
Software to help manage technician schedules and dispatch employees to urgent work requests is a major part of staying competitive and growing your business. When your business has a reputation for providing prompt service, customers will be more likely to write good reviews and recommend your business. Effective scheduling software can manage multiple schedules, organize teams, and track employees with GPS technology.
Finally, one-touch billing and other invoicing software can help you grow your business by simplifying payment processing. Instead of creating manual invoices and sending bills via snail mail, invoicing software generates invoices from completed work orders for the best accuracy. These invoices can be emailed directly to the customer with a payment link, so bills can be paid as soon as possible.
Invoicing software is also synced with internal accounting needs, such as employee salaries. With one-touch billing, the software will record the precise billable hours of the technician who completed the job. When completed invoices are submitted to the system, employee timesheets will reflect updated working hours to make timesheet management more efficient for admin staff.
Can Service Software Help With Marketing?
Marketing is a crucial part of growing your business. All too often, businesses devote themselves to marketing strategies that aren't effective enough, which is why integrating your service software with marketing software is a good idea. Marketplace software can help you devise an intelligent marketing strategy, manage your strategy daily, and adjust your strategy as the needs of your business change.
Marketing software can attract customers to your business with search engine optimization and review generators, both of which can push your business website to the top of search engine rankings. When your website is on the first page of results when customers search for electricians in your area, you will be more likely to attract new clients.
Can Service Software Help You Manage Both Builds and Service Calls?
In general, intuitive cloud-based service software can help electrical contractors balance several types of jobs at once. Your software can be tailored to fit the needs of your business, which means you can juggle everyday service calls and major contracting bids at the same time. In fact, your software can be optimized to manage specific projects, so different admin teams can be dedicated to managing every element of your business.
For new contracting jobs where your business will have to design electrical infrastructure from the ground up, your service software can be used to monitor the progress of the project. A master job site can include details about the entire construction job for major bids, with project trackers and checklists to manage time efficiently for each step of the build.
For many electrician businesses, service calls are the bread and butter of the business. When service calls are in high demand because of the weather or high-volume demands on electrical infrastructure, it's important for electrician businesses to manage field technician schedules effectively. Your service software can track new work orders, ongoing work requests, and recurring jobs all at one time.
Is It Easy to Integrate Electrician Service Software?
A company like ServiceBox makes it very simple to integrate service software into your current infrastructure. A comprehensive onboarding process will help your admin staff familiarize themselves with the new software before installation and integration. This orientation will provide one-on-one instruction, so each staff member is comfortable using every feature of the software.
After individual onboarding, ServiceBox will host team training sessions so each field technician is also familiar with the software, especially the mobile application. From there, your current systems will be integrated or transferred over to the ServiceBox software. In particular, your accounting software will be seamlessly folded into the new system through data imports. This will include payment processing, bookkeeping, and employee timesheets.
If you want your electrician business to stay competitive so you can attract more service contracts and retain more clients, it's important to use the right software. Test out a free demo when you contact ServiceBox today.